Product Design · Human Factors

I design things people use when getting it wrong matters

things

I find the hard problem in regulated medical devices, AI platforms, and spatial experience, then design for the case where a mistake is an event, not a missed click.

Previously:

Peer-reviewed research

The research habit behind the work: Studies on design, perception, and user experience.

Product design matters, but is it enough? Consumers’ responses to product design and environment congruence

Journal of Product & Brand Management · 60+ citations

Adopting immersive technologies for design practice: The internal and external barriers

Proceedings of the Design Society (ICED) · 20+ citations

Strategies for empowering collective design

The Design Journal · 10+ citations

About

I look for the problem first. The place where getting it wrong has a real cost, and I design for that case, not the happy path.

I started in industrial product design, where a bad decision ships in metal and plastic and can’t be patched later. That’s still how I think about software, including the years I spent designing for Google Cloud AI.

Before Google, I spent four years as a tenure-track Assistant Professor of Product Design at the University of Minnesota. The research habits stuck: I hold a Ph.D. from the University of Missouri-Columbia, my work on perception and presence is peer-reviewed, and I’m comfortable inside the rigor that regulated medical-device design demands.

Where the work began.

Before the regulated systems and enterprise platforms, there was the bench: several years of industrial design, prototyping, and research craft. It’s the foundation the rest is built on.

Contact

Open to good problems and good people. Let’s talk.